Depaul believes that everyone should have a place to call home and a
stake in their community.? Our aim is to work with those who are
socially excluded and marginalised by providing a quality led service
in order to produce the best possible outcomes for those accessing our
services.? We strive to empower our service users to make choices and
decisions about the way they live their lives.? We work in
partnership with central and local government, housing associations
and other non-governmental organisations.
Depaul is an equal opportunities employer, we offer a standard **Apply
on the website** hour working week, generous leave entitlements and a
pension scheme.? We support all staff with regular supervision and
core training.
DEPAUL WISHES TO RECRUIT TO THE FOLLOWING ROLE:
CASE MANAGEMENT WORKER
Fixed Term Contract, Full Time (**Apply on the website** hours)
Family Homeless Action Team - Dublin Southside
Salary ?**APPLY ON THE WEBSITE**,**APPLY ON THE WEBSITE**.**APPLY ON
THE WEBSITE** PER ANNUM
1. ROLE
This role offers a fantastic opportunity to be a member of a
multi-disciplined team using holistic approaches to support Depaul
service users. The role will involve supporting single individuals and
families who are homeless or at risk of homelessness in Dublin.
Workings as a part of the Homeless Action Team, providing case
management for households in homeless services and/or at risk of
homelessness, to help them address their housing needs.
2. KEY AREAS OF RESPONSIBILITY
MAIN TASKS
* To work with clients placed in various homeless Temporary Emergency
Accommodation assess their needs by using the Depaul Toolkit, with the
aim of resettlement.
* To work jointly with the Homeless Placefinders/ HAP Unit of the
Dublin Region Homeless Executive, local Estate Agents, landlords to
swiftly secure the rental of long term properties.
* To work directly with service users by using a Case Management
approach to achieve the best outcomes and be able to access other
relevant wrap-around supports needed for client?s progression.
* To develop and maintain robust, effective working relationships
with other agencies, using an interagency approach.
* To ensure that all clients information is recorded and stored as
required (OTIS data base/ PASS/ other records) and in line with Data
Protection regulations and Depaul?s Confidentiality Policy.
* To advocate and empower clients to overcome various barriers they
encounter, liaise with teams from various services, support clients to
maintain their present accommodation and exit homelessness to more
stable and suitable accommodation, desirable within the private rental
market.
* To liaise with DCC Allocations and other agencies in relation to
details of the households. Advocate for suitable, long term
accommodation with post-resettlement support as required.
* To accompany clients for external appointments, prepare them for
viewings etc.
* To work with the manager to develop the team to ensure its
effectiveness in delivering agreed outcomes. Support management with
delivering regular internal reports.
* In case of crises intervention to provide visiting support to
families and individuals placed in emergency homeless accommodation.
* To participate fully in meetings within Depaul and with external
services, with the direction and support of the Line Manager.
* To work creatively and exercise initiative to help the service
meet its core objectives and ensure service user?s needs are met.
* To manage referrals to the service, in line with the service?s
objectives and aims.
* To support the managers in reviewing the delivery of the service
in light of the agreed Depaul Ireland KPIs and the requirements of
external funders.
* To ensure Depaul meets its strategic objectives, as detailed in
the Service Delivery Plan for the service.
OTHER TASKS
* To adhere fully to the Health & Safety Responsibilities,
appropriate to the role especially in relation to lone working.
* To adhere fully to Organisational Risk Management Procedures,
especially in relation to assessing risk and to lone working.
GENERAL RESPONSIBILITIES
* To at all times undertake the role in a professional manner, always
working in accordance with the aims, values and ethos of the Depaul.
* To participate fully in meetings within Depaul and with external
services, under the direction and support of the Line Manager.
* To participate fully in the supervision structure (including
Induction and Progress reviews, monthly supervisions, JARs).
* To participate fully in all training, as required by the
Organisation.
* To adhere to all Depaul Human Resources Policies and Procedures,
especially in regard to Professional Boundaries, Confidentiality & the
Code of Conduct.
* To contribute to the effective implementation of the Depaul?s
Equal Opportunities Policy as it affects both the organisation and its
work with service users.
THE ABOVE LIST IS NOT EXHAUSTIVE; ADDITIONAL AREAS OF RESPONSIBILITY
MAYBE ADDED OVER TIME AND FLEXIBILITY TO COVER FOR OTHER STAFF ROLES
IS REQUIRED FROM TIME TO TIME.
3. PERSON REQUIREMENTS
* Social Studies /Case Management Accredited Qualification
* DCU Certificate in homelessness prevention and intervention
(Desirable)
* At least one year of working, as a case manager with service users
with complex needs and co-ordinating support plans for service users.
(Essential)
* At least one year of regular use of IT systems with a good
proficiency in Excel & Word (essential)
* At least one year work experience of using Cloud applications,
such as Salesforce (Desirable)
* Experience of working in liaison with other agencies within the
voluntary and statutory sectors (essential)
* A clear understanding of the case management approach (essential)
* Experience in outreach or tenancy sustainment capacity (desirable)
* Experience in working with families (desirable)
* An understanding of why people become homeless or may be at risk
of homelessness and the issues they present with
* An understanding of the Housing Led/First Strategy and familiarity
with the _Pathways to Home Strategy of the DHRE_
* Excellent communication skills - both verbal and written and
electronic (including statistical and qualitative reports).
* Ability to be a flexible and work in a variety of settings, with a
variety of teams.
* An ability with work collaboratively with other agencies (both
statutory and voluntary), be able to demonstrate an excellent work
ethic.
* An ability to (and understanding of how to) advocate on behalf of
the service users
* An understanding of the statutory and voluntary sector services
available to homeless people and/or people with substance misuse
issue.
* Ability to work according to the principles of Harm Reduction and
Low threshold work.
* Excellent organisational skills and communication skills.
* An understanding of the health and safety issues, especially in
regard to lone working
* An ability to show initiative and develop solutions to problems
ATTITUDE
* Respect for the values and beliefs of Depaul and its founding
partners
* A commitment to and an understanding of equal opportunities and
diversity issues
* A commitment to high standards of Health and Safety good practise.
* Commitment to the provision of quality standards of services for
service users,
* A level of independence, self-motivation
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ONLINE APPLICATION PROCEDURE:
PLEASE DOWNLOAD AND COMPLETE THE APPLICATION FORM AVAILABLE ON THE
employment page of our website
We need : English (Good)
Type: Permanent
Payment:
Category: Others
